Thursday, May 7, 7:00 a.m. to 8:00 a.m. Updating application server. User Impact: CATIA will not be accessible during this period.
Thursday, May 7, 7:00 a.m. to 8:30 a.m. Updating application server. User Impact: Access to TAI, Coldfusion and Java applications on *.cf.ryerson will be unavailable.
Thursday, May 7, 8:00 a.m. to 9:30 a.m. Updating Clockwork. User Impact: Clockwork users are asked to not use the system while this change is implemented and tested.
Thursday, May 7, 8:30 a.m. to 9:00 a.m. Updating Constituo. User Impact: Chang School international applications will be paused for the duration of the downtime.
Thursday, May 7, 4:30 p.m. to 5:00 p.m. Updating Content 7. User Impact: Content 7 Web Client will be down, as well as scheduled jobs and student uploads.
Friday, May 8, 7:00 a.m. to 8:00 a.m. Updating 91影视's Resource and Identity Management System. User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Friday, May 8, 6:30 a.m. to 8:00 a.m. Updating CAS. User Impact: Access to CAS may be intermittent during this period.
Friday, May 8, 7:00 a.m. to 8:00 a.m. Upgrading mass mail tool. User Impact: No access to Mass Mail Tool for about 10 minutes. Any scheduled mailings will resume shortly after.
Friday, May 8, 11:30 a.m. to 12:30 p.m. Updating XMFax. User Impact: XMFax will be down during this period.
Saturday, May 9, 10:00 p.m. to Sunday, May 10, 1:00 a.m. Updating RMS servers. User Impact: RMS, RMS Account Activation, RMS Web services will not be available during the downtime.
Sunday, May 10, 12:00 a.m. to 3:00 a.m. Updating CAS servers. User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, 91影视-VPN, MyServiceHub and D2L cannot accept new login during the downtime.
Sunday, May 10, 9:00 a.m. to 5:00 p.m. Upgrading network switches in DSQ building. User Impact: Network devices will be disconnected at DSQ - 10th floor for the network switches upgrade. No service impact since there鈥檙e no activities on that floor during this time.
Tuesday, May 12, 9:00 a.m. to 9:30 a.m. Updating UPO dashboards. User Impact: Users of UPO Dashboard/Reports will have no access during this time.
Changes from 05/13/2026 to 05/20/2026
Sunday, May 17, 8:00 a.m. to Monday, May 18, 8:00 p.m. Updating MyServiceHub. User Impact: MyServiceHub production and all related functions will be down between 8 a.m. and 1 p.m. during the outage on the 17th. All non-prod environments will have a brief outage throughout the day on the next day (18th).
Sunday, May 17, 8:00 a.m. to 1:00 p.m. Shutting down Content 7 temporarily User Impact: This affects uploads, deprovisioning, processes, forms, Experience (web client) and desktop client.
Changes from 05/20/2026 to 05/27/2026
Thursday, May 21, 7:30 a.m. to 8:00 a.m. - completed Updating Content 7 server. User Impact: Content 7 will be down during this time. RO has been advised.
Friday, May 22, 6:30 a.m. to 8:00 a.m. - completed Upgrading CAS and my.torontomu portal server software. User Impact: Access to CAS and my.torontomu portal may be intermittent during this period.
Friday, May 22, 7:00 a.m. to 8:00 a.m. - Rescheduled to May 29, 2026 Updating 91影视's Resource and Identity Management System User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Friday, May 22, 5:00 p.m. to Tuesday, May 26, 8:00 a.m. - completed Upgrading eHR. User Impact: eHR production and all related functions will be down during the outage window.
Sunday, May 24, 9:00 a.m. to 5:00 p.m. - completed Upgrading network switches on DSQ - 5th floor. User Impact: Network devices will be disconnected at DSQ floor 5 for network switches upgrade.
Tuesday, May 26, 6:00 a.m. to 8:00 a.m. - completed Updating Coldfusion servers. User Impact: During this upgrade, Coldfusion, Bitbucket and all other applications supported by Coldfusion servers will be not available.
Tuesday, May 26, 8:00 a.m. to 9:00 a.m. - completed Updating InstantID server. User Impact: This will require InstantID to be down - this will prevent photo printing in the Onecard office for the duration of the execution.
Tuesday, May 26, 11:00 a.m. to 11:30 a.m. - completed Upgrading MySQL. User Impact: During upgrade, TenableDB and cisoDB databases are not available, end users whose apps need MySQL server support have been notified about the outrage.
Changes from 05/27/2026 to 06/03/2026
Thursday, May 28, 8:30 a.m. to 9:00 a.m. Updating Constituo. User Impact: Chang School international applications will be paused for the duration of the downtime.
Thursday, May 28, 9:00 a.m. to 4:00 p.m. Updating Transact servers. User Impact: This will affect Onecard operations and integrations with Transact during the upgrade.
POS devices (including Food service CloudPOS) will be offline
Integrations with Papercut, Onecard E-Accounts, Mobile credential provisioning and any apps will be unavailable.
InstantID (card printing) will be unavailable
Thursday, May 28, 6:00 a.m. to 8:00 a.m. Applying assorted fixes and features to Adobe AEM. User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:00 a.m. won't be affected.
Friday, May 29, 7:00 a.m. to 8:00 a.m. Updating 91影视's Resource and Identity Management System User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Saturday, May 30, 7:00 a.m. to 9:00 a.m. Updating Financial Information System (FIS). User Impact: FIS is not available during the downtime.
Tuesday, June 2, 12:00 p.m. to 12:30 p.m. Updating TAI. User Impact: No access to TAI Dashboards.
