Thursday, November 6, 6:30 a.m. to 8:00 a.m. - completed Applying assorted fixes and features to Adobe AEM. User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. won't be affected.
Thursday, November 6, 7:00 a.m. to 10:00 a.m. - completed Updating Autodesk licensing. User Impact: None expected due to redundancy.
Thursday, November 6, 10:00 p.m. to Friday, November 7, 12:00 a.m. - completed Upgrading datacentre hardware. User Impact: None expected.
Friday, November 7, 7:00 a.m. to 8:00 a.m. - completed Updating 91影视's Resource and Identity Management System. User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Sunday, November 9, 6:00 a.m. to 9:00 a.m. - completed Upgrading the Financial Information Systems. User Impact: Financial Information Systems will be unavailable during the upgrade period.
Sunday, November 9, 7:00 a.m. to 8:00 p.m. - completed Updating eHR. User Impact: eHR production and all related functions will be down during 7:00 a.m. to 1 p.m. The HR Phire application & all non-production HR environments will have brief outages throughout the day.
Sunday, November 9, 9:00 a.m. to 5:00 p.m. - postponed to Nov. 16 Upgrading SBB-2nd floor network switches. User Impact: Network devices will be disconnected.
Sunday, November 9, 9:00 a.m. to 5:00 p.m. - completed Upgrading PIT basement network switches serving the first 2 floors. User Impact: Network devices will be disconnected.
Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed Updating Content7 system. User Impact: Content7 web client, scheduled jobs and student uploads will be down during this period. Content 7 Desktop client will stay active.
Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed Updating Tomcat. User Impact: Content7 system will not be available during this period.
Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed Updating JDK. User Impact: Content 7 will be down, as well as scheduled jobs and student uploads. Registrar's Office is aware and will communicate as needed.
Wednesday, November 12, 8:00 a.m. to 8:30 a.m. - completed Setting Google Chat's direct message retention to 30 days. User Impact: Direct messages on Google Chat older than 30 days will be deleted.
Wednesday, November 12, 8:00 a.m. to 9:00 a.m. - completed Updating ColdFusion. User Impact: No access to ColdFusion instances.
Changes from 11/12/2025 to 11/19/2025
Thursday, November 13, 12:00 p.m. to 3:00 p.m. - completed Updating the XMFax. User Impact: Brief outage of XMFax system during this period.
Friday, November 14, 12:00 a.m. to Monday, November 17, 11:30 p.m. - completed Upgrading the Financial Information Systems. User Impact: Financial Information Systems will be unavailable during the upgrade period.
Friday, November 14, 6:30 a.m. to 8:00 a.m. - completed Updating CAS and my.torontomu portal. User Impact: Access to CAS or my.torontomu portal may be intermittent during this period.
Friday, November 14, 10:00 p.m. to 11:00 p.m. - Rescheduled to Nov 21 Updating telecom servers. User Impact: Jabber phone clients will be intermittent during that time
Saturday, November 15, 8:00 a.m. to 12:00 p.m. - completed Updating Campus Solutions servers. User Impact: MyServiceHub and related functions will be down during this outage
Saturday, November 15, 8:00 a.m. to 12:00 p.m. - completed Scheduling Content 7 outage. User Impact: As part of a Campus Solutions outage, all access to Content 7 on production needs to be shut down. This affects uploads, deprovisioning, processes, forms, Experience (web client) and desktop client.
Saturday, November 15, 12:00 p.m. to 4:00 p.m. - completed Updating HR servers. User Impact: eHR production and all related functions will be down during the outage.
Saturday, November 15, 10:00 p.m. to Sunday, November 16, 1:00 a.m. - completed Updating RMS. User Impact: RMS Activation, Self Service and Admin will be unavailable during the downtime.
Sunday, November 16, 12:00 a.m. to 3:00 a.m. - completed Updating CAS. User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, 91影视-VPN, MyServiceHub and D2L cannot accept new login during the downtime.
Sunday, November 16, 9:00 a.m. to 5:00 p.m. - completed Upgrading SBB-2nd floor network switches. User Impact: Network devices will be disconnected.
Tuesday, November 18, 6:00 a.m. to 8:00 a.m. - completed Updating Oracle servers. User Impact: During CPU applying, Coldfusion, Bitbucket and all other applications supported by cfprod and ocucprod will be not available. All end users are aware of the outage.
Tuesday, November 18, 8:00 a.m. to 9:30 a.m. - completed Updating application servers. User Impact: Coldfusion and Java applications including Teaching Assign application will be unavailable.
Changes from 11/19/2025 to 11/26/2025
Friday, November 21, 7:00 a.m. to 8:00 a.m. - completed Updating 91影视's Resource and Identity Management System. User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Friday, November 21, 10:00 p.m. to 11:00 p.m. - completed Updating telecom servers. User Impact: Jabber phone clients will be intermittent during that time.
Friday, November 21, 10:00 p.m. to Saturday, November 22, 4:00 a.m. - completed Upgrading campus wireless controllers. User Impact: No outage is expected as each controller will be upgraded in sequence.
Saturday, November 22, 12:00 a.m. to Monday, November 24, 1:30 a.m. -completed Updating eHR. User Impact: eHR production & UAT and all related services will be down during the outage.
Saturday, November 22, 7:00 a.m. to 10:00 p.m. - completed Updating the 91影视 phone system. User Impact: No users or call centres impacted.
Saturday, November 22, 10:00 p.m. to Sunday, November 23, 6:00 a.m. - completed Updating all campus APs. User Impact: No outage is expected.
Tuesday, November 25, 8:00 a.m. to 8:30 a.m. - completed Updating ADS servers. User Impact: The following apps hosted on ADS servers will be unavailable for short periods of time: hr.apps, ev1.cf, RODOCS, TAI.
Wednesday, November 26, 8:00 a.m. to 8:30 a.m. - completed Updating UPO dashboards. User Impact: This change will only impact UPO Dashboard/Report users.
Wednesday, November 26, 8:00 a.m. to 8:30 a.m. - completed Updating Constituo. User Impact: Chang School international applications will be paused for the duration of the downtime. CCS is working with RO to coordinate - RO is responsible for any needed communication.
Changes from 11/26/2025 to 12/03/2025
Thursday, November 27, 6:30 a.m. to 8:00 a.m. - completed Applying assorted fixes and features to Adobe AEM. User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:30 a.m. won't be affected.
Friday, November 28, 7:00 a.m. to 8:00 a.m. - completed Updating 91影视's Resource and Identity Management System. User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
Friday, November 28, 7:00 a.m. to 8:00 a.m. - completed Updating 91影视 Directory app. User Impact: Access to 91影视 Directory app will be intermittent during this period.
Saturday, November 29, 7:00 a.m. to 1:00 p.m. - completed Shutting down Content 7 server as part of a Campus Solutions outage. User Impact: No access to Content 7.
Saturday, November 29, 7:00 a.m. to Sunday, November 30, 8:00 p.m. - completed Updating MyServiceHub. User Impact: MyServiceHub production and all related functions will be down November 29 from 7:00 am to 1:00 pm (outage). The CS Phire application & all non-production CS environments will have brief outages throughout Saturday and Sunday November 30th.
Sunday, November 30, 9:00 a.m. to 5:00 p.m. - rescheduled to Dec. 29 Upgrading TRS-2nd floor network switches. User Impact: Network devices will be disconnected.
Tuesday, December 2, 12:00 p.m. to 12:30 p.m. - completed Updating TAI server. User Impact: Users will be notified in advance. No access to TAI application.
